Privacy Policy

1. Introduction

Welcome to MISKA Tech ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.

When you visit our website and use our services (including the WhatsApp Business API integration), you trust us with your personal information. We take your privacy very seriously.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

• Personal Information Provided by You: We collect names, phone numbers, email addresses, job titles, contact preferences, and other similar data.
• WhatsApp Data: In utilizing our API services, we process messaging data, opt-in records, and interaction logs strictly for delivering the requested automation services in compliance with Meta's official guidelines.
• Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the Website (like IP address, browser characteristics, and device information).

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

• To facilitate account creation and logon process.
• To fulfill and manage your orders, payments, and API subscriptions.
• To send administrative information to you, such as product, service, and new feature information.
• To provide customer support and troubleshoot platform issues.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. All data transmitted through our WhatsApp Business API integration is encrypted in transit using industry-standard cryptographic protocols. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services (such as routing messages through the Official Meta API infrastructure), to protect your rights, or to fulfill business obligations. We do not sell your personal data to third-party data brokers.

6. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by contacting our support team.

7. Contact Us

If you have questions or comments about this notice, you may email us or contact us by post at:

MISKA Tech
Kunnummal Parappanpoyil Thamarassery
Kerala 673573, India
Phone: +91 96453-80436